Cleaning job management software that keeps every job on one page

Where a cleaning job lives today

Ask an owner where the details of last Tuesday's deep clean are, and watch them open four apps.

What every cleaning job record should hold

Whatever you use to run jobs, a good job record has the same eight things. If any one is missing, someone ends up texting you for it.

1. The address and how to get in. The key under the mat, the lockbox code, the gate code, where to park, which door to use. The crew needs this before they need anything else.
2. The scope. The type of clean, the number of bedrooms and bathrooms, and the add-ons like the oven, the fridge or inside the windows. This is what the customer is paying for.
3. The price, and what it was based on. Not just $310, but $310 for a 3-bedroom deep clean with the oven. When the price changes, the reason changes with it.
4. Who's going. The cleaners assigned, and who is bringing the kit.
5. Before-and-after photos, room by room. Your proof, your marketing and your answer to "the bathroom wasn't done".
6. Every payment. The deposit, the balance, any tip, any refund. With dates.
7. Notes. The friendly dog. The alarm that goes off at 11. The customer who hates the smell of bleach.
8. A history of changes. Who changed the time, the price or the crew, and when. You'll need it the first time someone says "that's not what we agreed".

If a job record has those eight things, anyone on your team can pick it up cold and get it right. That's the real test of cleaning job management: not whether you can find it, but whether someone else can.

From quote to paid, step by step

Every job moves through four stages, and the page shows which one it's at. You can see the same status on the calendar, so you know what needs your attention without opening anything.

The activity log is what makes this trustworthy. When a customer says they were told $280, not $310, you don't have to remember. Open the job, read the log, and see exactly when the price changed, who changed it and why.

A team chat for every job

Each job has its own chat, and there's a general channel for the whole team. The gate code, the parking tip and "running 10 minutes late" stay with the job they're about, instead of getting lost in somebody's personal texts.

On the crew side, the chat tab in the app holds each job's conversation and the team channel, with pinned messages like the kit list for that job. When there's a new message on a job, the cleaners on it get an alert.

Why this beats the group chat:

• Context. A message on the job page is about that job. Nobody has to ask "which house?"
• Memory. When a different crew goes back to the same house next month, the conversation from last time is still on the job.
• Calm. The team channel is for team things. Job details don't bury the announcement that the van is getting serviced on Friday.

Supply kits and the kit lead

Half of the "we'll be a bit late" calls in this business start with a forgotten extension pole. Kits fix that.

Each job gets an equipment and supply list that scales with the size of the home and the crew. A studio clean for one cleaner and a 4-bedroom move-out for three don't pack the same bag, and the list knows it. One cleaner is named kit lead for the job and sees exactly what to bring. The person who restocks your supplies gets an email the evening before with what tomorrow's jobs need.

How to think about your kits

If you're setting up kits for the first time, start from the jobs, not the shelf:

• Start with one kit per type of clean. A standard clean, a deep clean and a move-out need different things. A move-out needs more of everything, because the home is empty and every surface shows.
• Scale by size, not by guess. More bathrooms means more bathroom supplies. Write it down once, so nobody has to remember it on a Saturday morning.
• Name one person. When everyone is responsible for the kit, nobody is. A named kit lead per job settles that.
• Restock the night before, not the morning of. The evening email exists so the van is packed before anyone's had coffee.

Follow-up visits that remember the first one

Some jobs need a second visit: a spot the customer wants touched up, or the second pass on a post-construction clean once the dust has settled. Book it as a follow-up visit and it stays linked to the original job. The history, the photos and the crew's notes are all in one thread when the team goes back, so nobody starts from zero.

When you need everything at once, export all your bookings to a spreadsheet. Handy for your accountant, or for the Sunday you decide to see how the year went.

Before a job leaves the office: a checklist

Use this the day before any job, and especially the big ones: