Product/To get more customers/Lead follow-up
No lead goes cold
Someone gets a price and doesn't book. Three short emails go out over the following days, in your company's words, each one bringing them back to their quote. The moment they book, the emails stop.
Follow-up is part of lead tracking: every lead saved with its source and quote, followed up until it books. See lead tracking →
What changes
Lead follow-up without the chasing
Quote requests forgotten in an inbox
Every lead saved with their quote
Follow-up only when the owner has time
A 3-step follow-up sequence sent for you
No idea how many leads came in
One list of every lead and where it stands
How it works
Followed up, without you remembering
Every lead who got a price and didn't book goes into the sequence. You see which email each one is on, and you can switch the whole thing off.
Edit the wording of each email so it sounds like you. The quote they asked for goes in it, so they don't have to start again.
KnoxWrite it like you'd say it at the door. Nobody books from "Dear Valued Customer."Dev Rao booked his $180 standard clean from the second email. The third never went out. Nobody gets chased after they've said yes.
What's included
Everything in lead follow-up
- Lead list with source and quote
- Editable follow-up wording
- Turn the sequence on or off
Questions
What owners ask about lead follow-up
How soon should I follow up a cleaning quote?
While they still remember your price, so the same day or the next. Most owners mean to and then the afternoon fills up. In More Knocks the sequence starts on its own when someone gets a price and doesn't book, so it never waits for a quiet moment.
How many follow-ups before I stop?
Three is what we send: one with their quote and a button to book, a short check-in, and a last nudge. After that the lead stays on your list and nobody gets a fourth email.
Can the follow-ups go by text?
Not today. The follow-ups go by email. If text matters for your customers, tell us on the demo call.
Will customers who already booked keep getting emails?
No. The sequence stops the moment they book, so nobody gets chased after they've said yes.
Lead follow-up in practice
Guides that cover this
KnoxThe how-to, with the rules and real prices.
Lead follow-up is one piece
More to get more customers
KnoxSame login, same customers, same numbers. Pick one, I'll wait.
See More Knocks run one of your own jobs
Book 20 minutes with one of the founders. We'll walk a real booking from quote to payment and tell you straight whether it fits your company.
Book your demo